Privacy notice

What we collect

• Contact details (such as name, email, and phone)
• Trip preferences (preferred date and traveler count)
• Message content you choose to include
• Optional notes (like accessibility considerations)

How we use information

• To respond to tour requests and confirm key details
• To coordinate meeting and planning guidance
• To provide traveler support when you ask questions
• To understand general request needs and improve clarity

Your choices

You can control whether we send email updates related to your request. If you no longer want those updates, tell us and we’ll adjust accordingly.

• Consent for email notifications is optional but required to receive those updates
• You can ask to update or correct your request details

Retention and safety

We keep information only as long as needed to handle your requests and provide support, then retain it only as permitted by applicable rules.

• We use safeguards designed to protect personal information
• Access is limited to authorized team members and service coordination needs